Which of the Following Statements Is True

question 43

Multiple Choice

Which of the following statements is true?

• A) It is easy to obtain hard data relating to services because services' attributes are intangible.
• B) Simultaneous production and consumption of services means that you have to do it right the first time.
• C) Customer contact leads to a decrease in variability in the process.
• D) Service liability issues center around safety concerns.
• E) Manufacturing liability issues often relate to malpractice.

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Definitions:

Transitional Expression

Words or phrases used to link sentences and paragraphs together, helping to make writing smoother and more cohesive.

High Winds

Strong and often damaging air currents that move at high speeds.

Utility Poles

Tall poles used to support overhead power lines and various other public utilities, such as telecommunications cables.

Flooding Damage

The destruction and harm caused by an excess of water overflowing onto land that is normally dry.