__________Is a Practice Where a Store Sends Coupons to a Customer

question 43

Multiple Choice

__________is a practice where a store sends coupons to a customer, who has already bought a product from the store, for a more expensive brand of the same product, in the hope that the customer would prefer the expensive brand.

• A) Upselling
• B) Proactive selling
• C) Cross-selling
• D) Versatile selling
• E) Select

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Definitions:

Training Program

A structured plan designed to enhance the knowledge, skills, and competencies of employees for specific roles or tasks.

Diversity Training

Training designed to change employee attitudes about diversity and/or develop skills needed to work with a diverse workforce.

Minority Groups

Definition: Populations or communities that are smaller in number compared to the dominant group within a society, often facing differing treatment or discrimination.

Evaluating Training

The process of assessing the effectiveness and efficiency of training programs, including their impact on performance and skill development.