In the Context of Customer Relationship Management (CRM), _____ Requires

question 19

Multiple Choice

In the context of customer relationship management (CRM) , _____ requires gathering a lot of information about customers' preferences and shopping patterns.

• A)idealization
• B)localization
• C)personalization
• D)visualization

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Definitions:

Prefiling

The process or activities that occur prior to officially submitting or filing a document with the relevant authorities.

Registration Statement

A set of documents, including a prospectus, filed with the SEC for a new securities issue.

Securities Exchange Act

A U.S. federal law regulating the trading of securities, including stocks and bonds, to protect investors against malpractice.

Market Manipulation

Actions designed to deceive investors by controlling or artificially affecting the price of securities.