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Fact Pattern 3-2 Ellen Contracts with James to Be Her Stockbroker, Making Stock

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Fact Pattern 3-2
Ellen contracts with James to be her stockbroker, making stock trades for Ellen's account. Ellen need not pre-approve the trades that James makes, only trades for more than $20,000. Ellen and James include a clause stating "that in case of any disputes arising out of this contract; the dispute shall be arbitrated using the rules of the New York Stock Exchange."
Ellen learns that since signing her contract with James, he has routinely been making trades worth more than $20,000 without her permission, and losing money.
-Refer to Fact Pattern 3-2. Assume that Ellen sees James' unauthorized actions as the basis for a legal dispute. If she arbitrates, what must she do first?

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Definitions:

Service Department Expenses

Costs incurred by the departments that support the production or operation departments but do not directly contribute to the production of goods.

Departmental Income Statements

Financial statements that report the revenues, costs, and income for individual departments within a company.

Investment Center Managers

Personnel responsible for overseeing an investment center, which is a division or unit within an organization judged on its profitability and return on investment.

Performance Measures

Quantitative or qualitative gauges used to compare, track, and assess the effectiveness or productivity of different aspects of an organization.

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