Examlex
The following are grounds for overturning an arbitration decision, according to the Federal Arbitration Act, except:
Chargeout Rates
The rates that a company charges for its services, often used in professional services industries to bill clients.
Profit Margin
A financial metric used to evaluate the profitability of a business, calculated as net income divided by revenue.
Mass Service
A type of service delivery designed to manage and serve large numbers of customers efficiently, often seen in sectors like banking and fast food.
Front Office Orientation
The focus on the part of a business that engages directly with customers, including marketing, sales, and service departments.
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