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One of the Most Critical Aspects to the Selling Process

question 74

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One of the most critical aspects to the selling process is not what happens before the purchase decision but what happens after, the follow-up.

Recognize the value of the marketing planning process beyond the document itself.
Understand the shift in business focus from transactions and competition to relationships and collaboration to prioritize customer and stakeholder needs.
Recognize the importance of marketing implementation in strategic market planning and identify ways to ensure successful implementation.
Distinguish between the four perspectives of the Balanced Performance Scorecard and understand their significance in evaluating business strategy and performance.

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