When the Nurse Asks a Client,"How Are You?" the Client

question 12

Multiple Choice

When the nurse asks a client,"How are you?" the client states,"I am fine." As the client turns away,she is crying.This is an example of

• A) nonverbal communication.
• B) incongruence.
• C) proxemics.
• D) congruence.

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Definitions:

Litigation Crisis

A situation where a business or individual faces significant legal challenges that could adversely affect their public image, finances, and overall stability.

Product Crisis

A situation where a defect or negative revelation about a product significantly impacts a company's reputation and customer trust.

Image Restoration Theory

A framework outlining strategies an individual or organization can use to repair their reputation following a crisis.

PR Professionals

Individuals skilled in managing and enhancing the public image and relationships of organizations or individuals.