Examlex
The most effective problem-solving style for genuine resolution that creates a win-win situation is
Encoding
The process of converting ideas or messages into verbal, written, or visual formats to communicate effectively with a target audience.
Decoding
The process by which the receiver interprets and tries to make sense of the message sent by the sender in communication.
Communication Channel
The medium through which information is transmitted from a sender to a receiver, such as email, phone, or face-to-face conversation.
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