The Nurse Manager Is Working on Strategies to Turn Conflict

question 6

Multiple Choice

The nurse manager is working on strategies to turn conflict into collaboration by creating a climate in which participants view negotiation as a collaborative effort.In order to accomplish this goal,the nurse manager works to promote

• A) offering of feedback on an infrequent basis.
• B) clarification of role expectations.
• C) minimal participation in organizational interdisciplinary groups.
• D) absence of role-modeling behaviors related to communication.

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Definitions:

Culture-Specific Knowledge

Understanding and awareness of the unique aspects of a culture, including its norms, values, and practices, which is crucial for effective communication and interaction within that culture.

Business Norms

Business norms are the customary rules and standards of conduct that guide business behavior and interactions within specific industries, cultures, or markets.

External Factors

Influences from outside an organization or system that can impact its performance, including economic, social, political, and environmental forces.

Differences Arise

Refers to the emergence of disagreements or conflicts in various contexts, including cultural, political, or economic interactions.