The LPN/LVN in Charge of Two Units on the Evening

question 25

Multiple Choice

The LPN/LVN in charge of two units on the evening shift notices that two of the nursing assistants (NAs) are constantly bickering.This appears to be interfering with patient care time.Both units are extremely busy with care needs.The solution that reflects the process of accommodation is:

• A) Their issues are trivial and do not affect patient care actions. No time is presently available for extended discussions. Send one of the NAs to another area, and allow time for both to defuse. Good patient care in an expedient manner is the priority at this time.
• B) Call the supervisor to send the arguing dissenters home.
• C) Call the dissenters into the office. Listen to their concerns, and make a decision about the resolution of their trivial matters.
• D) Allow the NAs to leave the building and settle their differences before they come back. Make no notation of their absence on their timesheets or in the report.

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