When Comparing Employee Literacy Levels of 1970 and Today, It

question 28

Multiple Choice

When comparing employee literacy levels of 1970 and today, it can be said

• A)literacy levels have improved significantly.
• B)literacy levels are about the same.
• C)literacy levels have decreased significantly.
• D)it is impossible to make such a comparison.

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Definitions:

Unique Monthly Visitor

A measure of the number of distinct individuals who visit a website within a given month, used to gauge site popularity.

Automobile Dealership

A business that sells new or used cars at the retail level, typically based on a dealership contract with an automaker or sales subsidiary.

Online Customer Experience

The perception and emotional response of a customer to interacting with a company’s website or online services.

Dialog

A conversation or exchange of ideas between two or more people.