Which of the Following Is NOT a Recommendation for Calming

question 17

Multiple Choice

Which of the following is NOT a recommendation for calming an angry employee?

• A)Hold all conversations in private.
• B)Recognize the employee's legitimate concerns or feelings.
• C)Keep the discussion as subjective as possible.
• D)Listen to the employee with an open mind and nonjudgmental behavior.

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Definitions:

Systematic Desensitization

A behavioral therapy method for reducing fear and anxiety responses by gradually exposing the patient to the feared object or context in a controlled way.

Behavior Modification

The use of learned techniques to improve or change specific behaviors.

Rational-Emotive Behavioral Therapy

A form of psychotherapy that helps individuals identify self-defeating thoughts and feelings, challenge the rationality of those feelings, and replace them with healthier, more productive beliefs.

Medial Prefrontal Cortex

A region of the brain involved in decision making, personality expression, and moderating social behavior.