HRM Is Concerned with Ensuring That ___________

question 11

Multiple Choice

HRM is concerned with ensuring that ___________.

• A)employees are happy and pampered and offered benefits above market
• B)employees that are engaged and productive are retained
• C)employees are given extra benefits if they are in a particular demographic group
• D)technology is used in a minimal way when it comes to managing employee performance
• E)increases in employee compensation is based strictly on seniority

---

Definitions:

Marketing Perspective

An approach to business focusing on understanding and satisfying the needs and wants of customers through market research and strategic promotion.

Customer Relationship Management

A strategy for managing an organization's interactions with current and future customers, using data analysis about customers' history with a company to improve business relationships.

Stockout

A situation where inventory is exhausted and items are unavailable for sale or use, often resulting in lost sales or delays.

Back Order

An order for a product that cannot be filled at the current time due to a lack of available stock, to be fulfilled once the item becomes available.