Competency Modeling Has Proven to Be Most Useful for Providing

question 2

Multiple Choice

Competency modeling has proven to be most useful for providing

• A)valid indisputable evidence of job-relatedness in disparate impact cases
• B)data to be used in the creation of performance appraisal forms
• C)a means to document the physical requirements necessary for a job
• D)data and support of outcomes associated with classifications of job
• E)information that is useful for the creation of customer service surveys

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Definitions:

Human Relations

The study and management of how people interact in personal and professional settings, impacting social and organizational outcomes.

Self-esteem

An individual's evaluation of their own self-worth, encompassing feelings of confidence, respect, and value.

Confidence

The feeling or belief that one can rely on something or someone; self-assurance.

McGregor's Theory

Refers to Douglas McGregor's Theory X and Theory Y, which describe different assumptions managers might hold about employees' motivation and work ethic.