An Employee Does an Excellent Job at Answering Customer's Technical

question 56

Multiple Choice

An employee does an excellent job at answering customer's technical questions related to software.However,they are not effective or efficient when it comes to completing paperwork,or working well with their peers.The manager rates this employee as excellent in all performance categories.This is an example of what performance appraisal error?

• A)Halo effect
• B)Horns effect
• C)Recency
• D)Severity
• E)Central tendency

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Definitions:

Mailbox Rule

The principle that holds that an acceptance is valid when it is placed in the mailbox, whereas a revocation is effective only when received by the offeree. In some jurisdictions, the mailbox rule has been expanded to faxes.

Binding Contract

An agreement between two or more parties that is enforceable by law, where all parties have agreed to the terms through offer and acceptance.

Contractual Capacity

The legal ability of a person to enter into a binding contract.

Form a Contract

The process of creating a legally binding agreement between two or more parties.