Maggie Is a Graduate Student in Human Factors

question 104

Multiple Choice

Maggie is a graduate student in human factors.She is working with a local grocery store to improve their customer service while reducing costs to the consumers.Most likely,Maggie will ____.

• A) administer personality tests to all of the employees
• B) complete a job analysis for each job position to eliminate redundancies
• C) find ways to make shopping aisles more colorful and cheery for customers
• D) help design a self-checkout system that is intuitive and logical

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Definitions:

Social Unrest

A state of discontent, disagreement, or disorder within a community, often leading to protests, strikes, or violence.

Intergroup Behaviour

Interactions and behaviors that occur between different groups or social categories, often influenced by social norms, prejudice, and group identity.

Social Groups

Collections of individuals who interact and share common objectives, norms, or interests.

Social Protests

Organized activities aiming to express opposition or demand changes from authorities or public policies, typically involving large groups of people.