Professor Jenrick Has Just Completed an Experiment in Which He

question 36

Multiple Choice

Professor Jenrick has just completed an experiment in which he observed how many times a particular color was selected when 100 people were each given a choice of red,green,or blue.He represents the data graphically by constructing three boxes (labeled Red,Green,and Blue) whose heights are proportional to the number of times each color was chosen.Professor Jenrick has constructed a ____ of the data.

• A) histogram
• B) height chart
• C) central tendency measure
• D) statistical significance indicator

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Definitions:

Customer Advocacy

The act of supporting or recommending a company's products or services by its customers, often influenced by positive experiences.

Customer Service

All of the activities a firm engages in to satisfy the needs and wants of its customers.

Trial Close

A sales technique where the salesperson asks the prospect a question or series of questions to gauge the prospect's readiness to buy.

Buyer's Readiness

The stages a potential customer goes through before deciding to purchase a product, including awareness, knowledge, liking, preference, conviction, and purchase.