The Main Goal of A(n)____ System Is to Improve Services

question 43

Multiple Choice

The main goal of a(n) ____ system is to improve services offered to consumers and use consumer contact information for targeted marketing.

• A)e-distributor
• B)supply chain management
• C)customer relationship management
• D)enterprise resource planning

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Definitions:

Managers

Individuals responsible for planning, directing, and overseeing the operations and personnel within an organization or part of an organization.

Group Cohesiveness

The extent to which members of a group support and validate one another while working towards a common goal.

Contest

A competitive event in which individuals or teams strive to prove superiority in a particular area.

Initiation

The act of beginning something, such as a process or activity.