The CRM Feature Known as ____________________ Refers to Assisting with Such

question 58

Short Answer

The CRM feature known as ____________________ refers to assisting with such tasks as controlling inventory,processing orders,tracking customer interactions,and analyzing sales forecasts and performance.

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Definitions:

BPR

Business Process Reengineering (BPR) involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times, and quality.

Porter's Five Forces

A framework for analyzing an industry's competitiveness and potential profitability through five forces: competitive rivalry, bargaining power of suppliers, bargaining power of buyers, threat of new entrants, and threat of substitute products.

Web

A system of interconnected documents and resources, linked by hyperlinks and URLs, accessible over the Internet.

Home Town

The town or city where a person was born or grew up, or where they feel a deep emotional attachment due to long term residence or personal experiences.