The CRM Feature Known as ____________________ Is Used to Manage

question 64

Short Answer

The CRM feature known as ____________________ is used to manage call centers and help desks and can sometimes answer customers' queries automatically.

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Definitions:

4 Ps

A marketing mix model that consists of Product, Price, Place, and Promotion, used for guiding the marketing strategy of businesses.

Exchanges

Platforms or environments where transactions between buyers and sellers take place, often in the form of goods, services, or financial instruments.

Marketing Mix

The combination of factors that can be controlled by a company to influence consumers to purchase its products, traditionally identified as product, price, place, and promotion.

Internet

A global network of interconnected computers and servers allowing for the exchange of data, communication, and access to information.