In an Internet-Enabled Supply Chain Management (SCM),the Customer Service Function

question 77

True/False

In an Internet-enabled supply chain management (SCM),the customer service function includes responding to customers' complaints,issuing notifications (such as product recalls),and providing around-the-clock customer service.

---

Definitions:

Contributory Negligence

A legal doctrine where a party's own negligence contributes to their harm or loss, potentially limiting or barring their recovery in a lawsuit.

Professional Defense

Legal and strategic protection for professionals against claims arising from their professional actions or conduct.

In Pari Delicto

is a legal doctrine that prevents a plaintiff who has participated in wrongdoing from recovering damages for loss resulting from the wrongdoing.

Good-Faith Exception

A legal doctrine allowing evidence collected in violation of privacy rights to be admitted in court if it was obtained by officers who reasonably believed their actions were legal.