Use the graph below to answer the following questions.
Figure 35-2
-Refer to Figure 35-2.Curve 1 is the
Definitions:
Bad News
Information that is unwelcome, disappointing, or negative, often requiring careful communication to mitigate its impact.
Parenthetical Expression
An additional piece of information inserted into a sentence as a non-essential element, often marked by parentheses.
Indirect Approach
A communication strategy where the main point is not stated directly at the beginning but is hinted at or presented later in the message.
Buffer
A temporary storage area or a means to mitigate or soften a negative impact.
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