What Is the Focus of the ISO Standards

question 34

Multiple Choice

What is the focus of the ISO standards?

• A)A series of standards to assure consistency in product quality
• B)An HR software package to assure legal compliance
• C)A quality standard set by the Japanese
• D)A strategic quality forecasting model
• E)A method designed to improve productivity

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Definitions:

Customer Retention

The practice of engaging existing customers to continue buying products or services from a business.

Wisdom

The ability to apply knowledge, experience, understanding, and insight to make sound judgments and decisions.

Knowledge

The theoretical or practical understanding of a subject, acquired through experience or education.