As Discussed in the Text,about What Percentage of Training Requests

question 59

Multiple Choice

As discussed in the text,about what percentage of training requests did Nancy Gordon of Ameritech say turn out to be solvable without training?

• A)10 percent
• B)25 percent
• C)85 percent
• D)99 percent

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Definitions:

Labor Rate Variance

The financial difference between the actual cost of labor and the budgeted (or standard) cost of labor, influenced by the wage rates paid and the amount of labor hours used.

Labor Standards

Benchmarks or norms established for the amount of labor required to perform a task efficiently, often used to set production targets and labor budgets.

Particular Product

A specific item or good offered for sale by a business.

Labor Rate Variance

The difference between the actual cost of labor and the expected (or budgeted) cost of labor based on standard rates and hours.