Examlex
MATCHING
Identify the letter of the choice that best matches the phrase or definition.
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Joseph M. Juran
A key figure in the field of quality management, known for his work on quality control and planning, quality improvement, and the Juran Trilogy.
Total Quality Management
A management approach to long-term success through customer satisfaction, where all members of an organization participate in improving processes, products, services, and culture.
Quality Control Staff
Personnel responsible for monitoring and inspecting products or services to ensure they meet predefined quality standards and identifying areas for quality improvement.
Internal Company Issues
Challenges or problems that arise within an organization, affecting its operations, culture, or employee relations.
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