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Scenario 4-1
Cognero at Nelson will do this later
You have recently been hired as the HRM for Scribe Engineering, a Canadian software development company. Scribe's product is information systems. The company's environment is competitive and constantly changing. There continues to be an increased demand for customized computer systems that improve the flow of information in a wide range of small Canadian businesses. Due to Scribe's growth in sales, the company is anticipating the need for an increase from 150 to 200 employees. The company requires highly skilled software designers, computer programmers, sales professionals, and support staff. The majority of employees, from younger technical support staff to senior management, stated that work-life balance is important to them and that they want more flexibility in how and when their work gets done. Job demands are changing constantly because of the dynamic environment. There are concerns of sex, age, and family status discrimination with the office administration employees. The CEO has stated that Scribe has a few outdated job advertisements, but that the company never had time to write job descriptions. Managers have expressed concerns that job descriptions are of limited value because positions need to adapt to the high speed of change and that they limit their flexibility in supervising employees' tasks.
-Refer to Scenario 4-1. How might you approach the managers at Scribe Engineering who are not receptive to a job analysis process?
Selling and Administrative Costs
Expenses related to the sales process and overall management of a company, excluding production costs.
Target Cost
The maximum amount that can be spent on a product in order to generate the desired profitability level.
Cost-Plus Approach
A pricing strategy where a fixed percentage or fixed amount is added to the cost of producing a product or service to determine its selling price.
Markup
The amount added to the cost of goods to cover overhead and profit, represented as a percentage of cost or a fixed amount.
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