While the Sender of a Message Is Responsible for Effective

question 63

True/False

While the sender of a message is responsible for effective encoding and the receiver for effective decoding,both have responsibility for addressing interferences.

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Definitions:

Mediator

A neutral third party who assists in resolving disputes by facilitating communication between conflicting parties with the goal of reaching an agreement.

Customer Service Ethics

Moral guidelines that govern the behavior and practices of individuals providing services to customers.

Quality Of The Services

The degree to which a service meets the customer's expectations and requirements, often judged on criteria like efficiency, effectiveness, and emotional satisfaction.

Thanking The Customer

The act of expressing gratitude to customers, acknowledging their patronage, and reinforcing a positive relationship.