Jakeel Is a New Sales Representative with Sensations,Inc

question 60

Multiple Choice

Jakeel is a new sales representative with Sensations,Inc.He attends a regional sales meeting,followed by a reception.He converses with three new sales people and an hour later forgets their names.This is an example of the following bad listening habit:

• A)Faking attention: he pretends to listen but misses the message.
• B)Empathetic listening: he is unable to be objective because her emotions are in the way.
• C)Stereotyping; the speakers did not meet his standards, so he prejudged them.
• D)Failing to observe nonverbal aids: he does not take note of the body language of the sales reps.

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Definitions:

Total Assets

The sum of all owned resources with economic value that a company possesses, which can contribute to its future revenue.

Operating Expenses

Costs associated with a company's main operational activities, excluding the cost of goods sold.

Profit Centers

Divisions or segments of a company that are responsible for generating their own revenue and profit, with their performance measured based on profitability.

Square Footage

The total area of a space or surface measured in square feet.