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What Questions Should You Ask Yourself in Determining Whether Electronic

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What questions should you ask yourself in determining whether electronic communication is an appropriate message channel?


Definitions:

Cognitive Dissonance

The psychological discomfort experienced when holding two or more conflicting cognitions (beliefs, attitudes, or values) simultaneously.

Mechanical Problems

Issues or malfunctions related to the physical or functional aspects of machinery or equipment.

Friends' Advice

Recommendations or guidance given by friends based on their personal opinions or experiences.

Gas-guzzling SUV

A sport utility vehicle (SUV) that has very low fuel efficiency, consuming large amounts of gasoline relative to its distance traveled.

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