Customer Requests Information for Returning Product

question 9

Essay

Customer Requests Information for Returning Product
The customer service department of Software Solutions received a letter from Latif Ahmed stating that he placed an order for the AccTabs accounting software and instead received a software package entitled ThirdWave.He would like to receive a UPS account number to use when returning the product so that he will not have to pay the shipping,as well as instructions for packaging and labeling the returned product.
Required:
Write an e-mail message as the customer service manager of Software Solutions responding to Mr.Ahmed's requests.Include an appropriate subject line and message body in your solution.

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Definitions:

Communist

Relating to a political and social system in which property and resources are collectively owned, with the aim of eliminating class distinctions.

Theocratic

Pertaining to a form of government or a society where religious leaders control political power, often based on the belief that their authority is divinely guided.

Anarchic

Characterized by a state of disorder and absence of governmental authority or a structured society.

Extremism

Holding extreme political or religious views.