Crafting an Effective Claim Request

question 47

Essay

Crafting an Effective Claim Request
Analyze the following routine claim letter and make needed revisions.
Dear Mr.Ortiz:
Eight months ago,I purchased the Wireless-G Broadband Router (2.4 GHz),Model No.WRT54G,from your company.After only eight months of use,it no longer works.It quit working while I was in the middle of a huge project,and the delay cost me hundreds of dollars.
Since this product came with a year warranty,I am upset that it quit working after less than a year.It must be defective.I have the receipt for purchase and want a replacement immediately.The router problem has already cost me time and money.If I don't receive a replacement or refund immediately,I will not buy your products in the future.
Please send a replacement router via express delivery to the address on this letterhead.
Thank you.

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Definitions:

Tongue Blade

A tool used in medical examinations to depress the tongue and allow for a better view of the throat and mouth.

Assessment

The systematic process of gathering and interpreting information to make decisions or solve problems.

Throat

The anterior part of the neck, starting from the mouth and nasal cavity down to the larynx and esophagus, serving as a pathway for food and air.

Vitamin A

A fat-soluble vitamin important for growth, immune system function, and eye health.