A Procedural Message May Be Ineffective If It

question 30

Multiple Choice

A procedural message may be ineffective if it

• A)uses active voice and action verbs.
• B)numbers each step of the procedure in order of completion.
• C)uses a flow chart to show complex procedures.
• D)is not pilot tested by colleagues and other employees.

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Definitions:

United States

A country in North America consisting of 50 states and a federal district, known for its democratic government and multicultural population.

Random Sample

A method of selecting a sample from a statistical population in such a way that every possible sample has a predetermined probability of being selected.

Polling

The process of surveying people's opinions or intentions, often used in predicting election outcomes.

Cell Phones

Portable electronic devices that allow users to make phone calls, send text messages, and access various applications and the internet.