"I Have Received and Read Your Letter of April 12

question 49

True/False

"I have received and read your letter of April 12" is an effective neutral way to begin the first paragraph of a bad-news message.

---

Definitions:

Laying Off Workers

The process of temporarily or permanently removing employees from their positions due to economic constraints or organizational restructuring.

Stockout Cost

The cost associated with not having enough inventory to meet demand, leading to missed sales and potential loss of customers.

Unit Cost

The total expense incurred in producing, storing, and selling one unit of a product or service.

Yield Management

A strategy used in various industries to maximize revenue by adjusting prices based on expected demand and supply constraints.