Shared Values

question 21

Multiple Choice

Shared values:

• A) lays out the route that the organization will take in the future.
• B) is the framework in which activities of employees are coordinated.
• C) are formal and informal procedures that govern every day activity.
• D) act as guiding parameters for strategic planning.

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Definitions:

Negative Message

Communication that conveys disappointing, discouraging, or unfavorable information.

Peers

Individuals who are of same age, status, or ability as oneself.

Pattern of Organization

The structure or arrangement of ideas and elements within a text or presentation.

Negative Letters

Communications that convey unfavorable news, rejections, or denials in a professional and respectful manner.