Training Programs Are More Likely to Be Effective If They

question 111

Multiple Choice

Training programs are more likely to be effective if they incorporate all of the following except:

• A) goal setting.
• B) modeling.
• C) standardization.
• D) active practice.

Understand the implications of perceptions, attitudes, and filters in the communication process.

Analyze the role of digital communication in business environments.

Identify the elements of effective organizational e-mail use.

Distinguish between interpersonal and impersonal communication.

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Definitions:

Verbal Working Memory

The capacity to hold and manipulate spoken and written information in one's mind for short periods.

Left Frontal Lobe

A region of the brain associated with reasoning, motor skills, higher level cognition, and expressive language.

Rehearsal

The cognitive process of repeatedly practicing material to enhance memory retention.

Long-Term Memory

The phase of the memory process responsible for the storage of information over an extended period, potentially a lifetime.