The Application of Mechanical and Human Efforts to Either People

question 51

Multiple Choice

The application of mechanical and human efforts to either people or objects to provide intangible benefits to customers is known as a(n)

• A) issue.
• B) experience.
• C) idea.
• D) good.
• E) service.

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Definitions:

Theory Y

A management style that assumes employees are inherently motivated and responsible, favoring a participative approach.

Close Supervision

The process of overseeing employees' work and tasks very closely, with frequent monitoring and guidance.

Legislation

The act of making or enacting laws, often through a governmental body or legislative assembly.

Legal Trouble

Situations or circumstances that result in legal proceedings, disputes, or potential consequences under law.