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Which of the Following Service Characteristics Results in Variability of Service

question 76

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Which of the following service characteristics results in variability of service quality yet provides the opportunity for customizing services to match the specific needs of individual customers?


Definitions:

Receivables

Funds that are owed to a company by its customers as a result of the sale of goods or services on credit.

Sales

The total amount of goods or services sold by a business, contributing to its revenue.

Average Payables Period

A financial metric that calculates the average number of days it takes a company to pay its vendors and suppliers.

Account Payables

Accounts payable refers to short-term financial obligations or debts a company owes to its suppliers or creditors for goods and services received.

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