Dentists Find It Difficult to Attract Customers Because Many Customers

question 145

Multiple Choice

Dentists find it difficult to attract customers because many customers cannot distinguish whether or not the product offered is beneficial. This aspect of the dentist's product is called ____ quality.

• A) search
• B) experience
• C) credence
• D) tangible
• E) separable

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Definitions:

Perceived Barriers

Individual beliefs about the difficulties or obstacles that prevent engagement in a certain behavior or actions.

Health Belief Model

A mental framework designed to understand and forecast health-related actions by examining the personal attitudes and convictions of people.

Perceived Susceptibility

An individual's belief regarding their risk of experiencing a negative event or condition.

Perceived Severity

An individual's belief regarding the extent of harm that a particular health issue or disease can cause.