Which of the Following Is a Performance Evaluation Method That

question 30

Multiple Choice

Which of the following is a performance evaluation method that focuses on both financial and nonfinancial indicators of performance such as customer satisfaction?

• A) 360-degree survey
• B) Critical incidents method
• C) Balanced scorecard
• D) Pareto chart

---

Definitions:

Symptoms

Observable signs or manifestations of a condition or disease experienced by an individual.

Munchausen Syndrome By Proxy

A disorder wherein a caretaker fabricates or induces illness in someone under their care, often a child, to seek attention or sympathy.

Child

A young human being below the age of puberty or below the legal age of majority.

Physical Illnesses

Conditions affecting the body's structure or function in ways that are not due to mental disorders.