________ Refers to the Ability to Fulfill a Customer's Need

question 77

Multiple Choice

________ refers to the ability to fulfill a customer's need by alternative means.

• A) Rearrangement
• B) Segmentation
• C) Elimination
• D) Substitution

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Definitions:

Baby Boomers

A demographic group defined by people born during the post-World War II baby boom, approximately between 1946 and 1964.

Behavioral Component

Refers to the actions or reactions of an individual in response to external or internal stimuli.

Attitude

A predisposition to respond positively or negatively to someone or something.

Antecedents

Refers to the events, conditions, or characteristics that precede and influence behaviors or outcomes in various contexts.