A Shift Manager at a Fast-Food Restaurant Is Using ________

question 76

Multiple Choice

A shift manager at a fast-food restaurant is using ________ when she fines a habitually tardy crew member the equivalent of one hour's pay each day he is late for work.

• A) extinction
• B) punishment
• C) negative reinforcement
• D) employment psychology

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Definitions:

Cognitive Distortion

Irrational, faulty thinking patterns that contribute to emotional distress and mental health disorders.

Dichotomy

A division or contrast between two things that are presented as entirely different or opposite.

All-Or-None Thinking

A cognitive distortion involving viewing situations in only two categories instead of on a continuum, such as completely right or completely wrong.

Arbitrary Inference

Arbitrary inference is a cognitive distortion where an individual makes a conclusion without supporting evidence or even in the face of contrary evidence.