Which of the Following Situations Is Best Suited for Communication

question 77

Multiple Choice

Which of the following situations is best suited for communication via a lean medium?

• A) An airline plans to layoff a significant part of its ground crew.
• B) A CEO wishes to announce the company's merger with a competitor.
• C) A manager wants to postpone a scheduled meeting by a few days.
• D) A team leader needs to address a "clear-the-air" meeting in the light of some team disharmony.

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Definitions:

Referent Power

A form of influence that one individual has over another based on the strength of their relationship or the charisma and likability of the person who holds power.

Coercive Power

The ability of a person or group to enforce compliance through threats or punishment.

Exchange Orientation

A perspective in relationships focusing on the balance of rewards and costs between the parties involved, often in the context of social or work-related interactions.

Expert Power

The influence one possesses as a result of experience, special skill, or knowledge, which others see as valuable.