Mr Ludlow, a Senior Manager for a High-Tech Company, Encourages

question 154

Short Answer

Mr. Ludlow, a senior manager for a high-tech company, encourages each manager of a department to spend some time shadowing other managers to observe their department's operations. By doing so Mr. Ludlow is demonstrating his understanding of the _______________ dimension of high-involvement management.

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Definitions:

Downward Communication

A form of organizational communication that flows from higher levels of the organizational hierarchy to lower levels, such as from management to employees, often used to issue directives or provide information.

Organizational Goals

The objectives or targets that an organization aims to achieve, which guide its operations and strategic direction.

Clear Feedback

Straightforward, unambiguous responses or evaluations regarding performance, intended to encourage improvement or reinforce positive behaviors.

Active Listening

A communication technique that requires the listener to fully concentrate, understand, respond, and then remember what is being said.