When Standardization Is High, Managers and Associates Are Expected to Follow

question 53

True/False

When standardization is high, managers and associates are expected to follow prearranged approaches to their work.

---

Definitions:

Underground Railroad

A network of secret routes and safe houses established in the United States during the early to mid-19th century to help enslaved African Americans escape to free states and Canada.

Fugitive Slave Act

Historical laws in the United States that provided for the return of enslaved people who escaped from one state into another state or territory.

Family Separation

The practice of dividing families through various means such as incarceration, immigration policies, or foster care, often leading to significant psychological distress.

Underground Railroad

A secret network of routes and safe houses used in the 19th century to help enslaved African Americans escape to free states and Canada.