Anita, the Manager of a Production Department Observes That Associates

question 57

Multiple Choice

Anita, the manager of a production department observes that associates lack the motivation to meet performance goals. When she questions one of the associates about this, he responds, "Why should we work so hard. Nobody ever listens to what we have to say about this department." Anita is most likely to be successful in raising associates' motivation levels by utilizing which of the following OD interventions?

• A) t-group training
• B) job redesign
• C) team building
• D) survey technique
• E) management by objectives

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Definitions:

Materials Standards

Benchmarks or specifications set for the quality, quantity, and cost of materials used in production to achieve performance and efficiency goals.

Direct Materials Purchases Variance

This term refers to the difference between the actual cost of materials purchased and the expected (standard) cost of materials needed to manufacture the products during a specific period.

Materials Price Variance

The difference between the actual cost of materials and the expected (standard) cost.

Raw Material

The basic material from which a product is made, used in the initial stages of production.