Jeff and Bill's Business Is Well Received

question 27

Multiple Choice

Jeff and Bill's business is well received. However, they must quickly make a major change or the business will fail. Which of the following needs will force their business into the next life-cycle stage?

• A) fresh ideas for services
• B) a more systematic structure
• C) additional people to provide services
• D) better ways to motivate associates
• E) a more efficient use of resources

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Definitions:

Cognitive Restructuring

A therapeutic technique aimed at identifying and challenging negative thought patterns to replace them with more positive and adaptive thoughts.

Dysfunctional Cognitions

Distorted, irrational thoughts that contribute to and maintain psychological disorders.

Coping Efforts

The conscious strategies or actions taken by individuals to deal with stress, adversity, or emotional distress.

Behavioral Rehearsal

A technique in therapy and training where individuals practice or role-play real-life situations to improve their reaction and interaction skills.