To Successfully Bring About Shifts in Associates' and Managers' Behaviors

question 93

Multiple Choice

To successfully bring about shifts in associates' and managers' behaviors during organizational change, leaders must:

• A) maintain high levels of efficiency to counterbalance expenses for change.
• B) call attention to successes and failures in attempts at change.
• C) encourage anecdotal record keeping to measure results of change.
• D) provide clear procedural instructions to avoid mistakes.
• E) provide resources and training for change.

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Definitions:

Breakeven Point

The point at which total cost and total revenue are equal, resulting in no net loss or gain.

Target-Return Pricing

A pricing strategy where the price is set to achieve a targeted return on investment or profit over costs.

Cost-Plus Pricing

A pricing strategy where the selling price is determined by adding a specific markup to a product's unit cost, ensuring a profit margin is achieved.

Penetration Pricing

A pricing strategy where a product is offered at a low price to gain market share quickly.