Change Leaders, Who Must Overcome the Resistance of a Middle

question 155

Multiple Choice

Change leaders, who must overcome the resistance of a middle manager who opposes the transfer of two of her best associates, are likely to bring about the best outcomes for the organization by:

• A) assuring the manager that her department can manage the changes.
• B) explaining the importance of the changes to the well being of the organization.
• C) including the manager in the decision-making process.
• D) bribing the manager with increased vacation time and a salary increase.
• E) utilizing a more coercive style and insisting on the manager's compliance.

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Definitions:

FIFO Method

"First In, First Out," an inventory valuation method where goods purchased or manufactured first are sold or used first, affecting the cost of goods sold and ending inventory valuation.

Cost of Goods Sold

The expenses directly linked to the manufacturing of goods a company sells.

Specific Invoice

An itemized bill showing quantities, descriptions, prices, and terms of products and services provided by a seller to a buyer.

Ending Inventory

The total value of all unsold goods remaining at the end of an accounting period.