If a Franchise System Is Struggling,not Achieving Long-Term Success

question 9

Multiple Choice

If a franchise system is struggling,not achieving long-term success.The first step for the franchisor to do is:

• A)revisit and maybe change the franchisee business model
• B)contact and listen to each franchisee as possible,to determine what are the problems to be addressed.
• C)change the corporate business model,reduce corporate costs and reduce contact with franchisees.
• D)study what the competition is doing and change the franchise model to fit the models of its primary competitors.

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Definitions:

Legitimate Power

A form of authority where power is granted through societal structures, titles, or positions, deemed appropriate and recognized by those governed.

Employee Effectiveness

The extent to which employees successfully achieve the goals and objectives of the organization.

Power Holder

An individual or group that possesses and exercises authority or influence over others in a particular context.

Structured Mission

A clearly defined and organized purpose or goal that directs the actions and strategies of an individual, group, or organization.