Which of the Following Is Untrue About the Policies and Procedures

question 8

Multiple Choice

Which of the following is Untrue about the policies and procedures of a franchise system?

• A)procedures are essentially "set in stone."
• B)both policies and procedures can be abused.
• C)policies serve as guidelines for employee actions.
• D)procedures identify the steps or elements within a process that are considered appropriate for performing assigned tasks.

---

Definitions:

Extraversion

A personality trait characterized by outward-turning behaviors, such as sociability, enthusiasm, and high levels of activity.

Conscientiousness

A personality trait characterized by organization, dependability, self-discipline, and a goal-directed behavior.

Credibility

The quality of being believable or worthy of trust, often evaluated based on the source's reliability, expertise, and trustworthiness.

Elaboration Likelihood Model

A theory in psychology that explains how the likelihood of persuasive communication can lead to attitude change through central and peripheral routes of processing.